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The Importance of Listening
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In sales, asking questions is important… but listening is where the money is. Too many salespeople are like politicians during campaign season talking non-stop but hearing nothing. A customer will literally tell you their problem, their budget, and sometimes even how they want to buy. But if you’re busy preparing your next speech instead of listening, you’ll miss the sale. Great salespeople don’t just talk well they listen well. Because in business, the quiet ear often closes the loudest deal.
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