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Claire Benjamin on Instagram: "So many capable leaders are told they need to be more assertive. More direct. More Firmer. But nobody actually teaches you how to do that in a way that lands and strengthens your influence. And when it’s not done well, it can have the opposite effect. That’s exactly what happened to me. This isn’t a personality flaw. It’s a skills gap. Follow for part two, where I’ll help you recognise the difference between assertive and aggressive communication."
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