Ask a room full of managers if they’ve heard of EQ, and nearly every hand will go up. Ask them to name the four core EQ ...

Enhance your career with our online Graduate Certificate in Strategic Communication Management. In just nine credit hours, you can develop advanced skills in planning, executing and evaluating ...

I'm the Training Manager in a great firm. I have developed and delivered customer service training, communication skills training and several other courses, but now I have a new and bigger challenge.

It’s been said that people don’t quit jobs; they quit managers. Often the problem stems from a leader’s poor people skills. While many companies today are recruiting for strong soft skills, that doesn ...

The list below offers a representative sample of the courses you can expect in the study of rhetoric and interpersonal communication at DePauw. From theoretical foundations to practical experiences, ...

When we think of what makes a successful manager, we often think of those with a clear vision to guide their team toward strategic goals, who have the ability to inspire and empower employees and who ...

Companies are axing middle management positions, but this may be short-sighted, an expert said. Middle managers provide support to junior employees, according to the head of a training platform. A ...