Amazon is signaling a major shift in how it plans to serve customers, starting with rewriting parts of its own playbook. CEO Andy Jassy released his annual letter to shareholders on Thursday, writing ...

Alexa+, the next-gen version of Alexa, is free for Prime members and is already seeing a 3X increase in Alexa+ assisted ...

AWS announced that with the latest release of Amazon Connect outbound campaigns, organizations can use Amazon Connect Customer Profile attributes to create outbound campaigns with defined market ...

It is that time of the year again. Amazon Prime Day is back, igniting a shopping frenzy like no other. Every July, millions dive headfirst into a whirlwind of deals, discounts, and “add to cart” ...

Amazon announced that it is expanding its Same-Day and Next-Day delivery to over 4,000 smaller cities, towns, and rural communities by the end of 2025. The company says it is investing over $4 billion ...